Make a difference today for a better tomorrow

Empowering employees. Impacting lives.

impact

We are passionate people who are passionate about people.

As a business leader, you know that empowering your people is the most meaningful investment you can make. It creates a ripple effect. The kind of effect you can see and feel throughout your office, client meetings and customer interactions, and within your community. It’s the kind of ROI that drives business growth and upholds the best of who we are as people.

Our goal is to support you with tools that lead to this kind of empowerment and growth, because it’s a philosophy we live by as well.

We believe that when you do the little things well, it leads to great results.

Our history

The company was founded in May 2011. Its founder, Sanders Offner, spent many years prior to starting Crescent with a national payroll firm where he learned the business and gained the skills to build his own bureau. Starting out in the closet of his house, Sanders worked hard to build a solid infrastructure centered around great customer service and relationships with his clients.

As the company grew Sanders knew that he needed help in getting all the pieces aligned to have a flourishing Bureau. He added a business partner, Justin Farrae, in 2013. Justin had a great sales career at Paychex before joining Sanders and was able to instantly add value to building the company. Sanders and Justin had one goal in mind and that was to create, implement, and execute a proven process to ensure the future success of Crescent.

Our location and markets served

Headquartered in Metairie, LA, Crescent serves small to large-sized businesses in Louisiana and the Gulf Coast Region in addition to clients throughout the United States.

Meet our passionate, savvy, and trusted team.

LEADERSHIP

Sanders Offner

Sanders Offner

President/Owner

Sanders’s goal is to empower his team to be great leaders, build lasting relationships, and if those things happen the business will continue to be growing and successful.

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He has over 22 years of payroll experience working with companies of all sizes. Payroll consulting, coaching business owners on how to outsource Non-Revenue Generating tasks and helping to streamline important business processes is a vision Sanders continues to follow throughout his career. He was born and raised in New Orleans and currently resides in Metairie with his wife Kristin Landry Offner and their three daughters Emma, Ali, and Molly. Sanders graduated from Jesuit High School and LSU.

Justin Farrae

Justin Farrae

Vice President/Owner

Justin has been in the payroll industry almost 20 years.

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He’s a lifelong New Orleans native and graduated from Brother Martin High School and LSU. He resides in Metairie with his wife Joy Scheyd Farrae and 5 children Connor, Caleb, Quinn, Keely and Corinne. (and dog, Clover😊)

Jennifer France

Jennifer France

Director of Operations

Jennifer believes in excellent service and building lasting client partnerships.

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She has close to 30 years of service industry experience with over 20 of those in the payroll HCM and tax realm. Jenn is passionate about this industry and is always looking for innovative and creative ways to solve partner needs. This is successfully accomplished by working with an amazing operations team at Crescent. Jenn was born in Marrero and grew up primarily in Franklinton. She then graduated with a BS in General Business from University of Holy Cross. Jenn currently resides in Luling with her husband Bryan, and their sweet pups, Chloe and Cooper.

Jessica Johnson

Jessica Johnson

Director of Administration

Jessica’s goal is to maintain and discharge company programs, policies, and benefits that protect and foster a productive and enjoyable work environment for Crescent’s most valued asset, its employees. 

Greyson Reno

Greyson Reno

Director of Sales

Grey’s passion at Crescent is to help businesses take care of their most important asset: their people. 

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Grey has over seven years of experience in payroll, HCM, and 401k consulting. He has worked with businesses of all different sizes to streamline their internal processes and strives to deliver a memorable experience for every client. Grey is originally from Gulfport, Mississippi, and holds a Business degree with an HR emphasis from Ole Miss. 

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She does this while simultaneously managing the corporate finances and day to day operations of the office.

Jessica brings over 30 years of business management, finance, and human resources experience to Crescent.  She is a graduate of the University of Connecticut with dual BA degrees in Economics and Political Science. Jessica is the daughter of a career Air Force Colonel, living in numerous states and countries.  Her upbringing and previous employment have enabled her to work in the US and abroad. She has two daughters Madelyn and Grace, and resides in Mandeville, LA with her husband Mike.

EMPACT HR

Alex Vial

Alex Vial

Manager of HR Consulting

Alex obtained his Bachelor of Science in Business Administration, with a focus in Human Resource Management from The University of New Orleans.

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He has worked in a variety of industries, including not-for-profit organizations, Telecommunications/IT, and Solar/Renewables. He has focused on human resource and legal compliance for companies operating in multiple states, Professional Development and employee trainings, employee engagement, onboarding, offboarding, and conflict resolution. A Metairie native and graduate of Holy Cross, Alex and his wife live with their dog, four cats, and two ferrets. He enjoys cooking, reading, and competing in Brazilian Jiu-Jitsu.

 Connor Boleware

Connor Boleware

Manager of HR Consulting

Connor is an HR professional with a passion for creating solutions that benefit people as well as business.

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He brings to Crescent and empact hr a wealth of experience in the healthcare / hospital space, where he managed recruiting and vetting, onboarding, offboarding, compensation, FMLA, discipline, reengineered and systematized a performance management program for a 200-person organization, the employee life cycle, HR systems, and more.

He is a learner; he focuses daily on broadening his experience and expertise so he can have greater impact on his clients. His interests range from reading, researching health and nutrition, learning more about nature and sustainability, cooking, exercise, and expanding his network.

Kimberleigh Wells Booty

Kimberleigh Wells Booty

HR Analyst

Kimberleigh is passionate about a process-driven approach to fostering positive workplace environments. 

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Her career, marked by significant achievements in diverse industries such as oil and gas, hospitality, and construction, showcases her ability to adapt and excel in various organizational settings. Kimberleigh’s expertise is not just limited to large-scale tasks like managing open enrollment for 500 employees, steering two company mergers, and building an HR department from scratch; she also excels in the nuances of HR responsibilities including benefits administration, I-9 compliance, and FMLA regulations.

Kimberleigh is committed to continuous learning, and she is skilled in developing and implementing effective policies and procedures. Kimberleigh’s overarching goal is to enhance employee experiences, ensuring they are rewarding and fulfilling. This objective, coupled with her desire to assist employees in creating and maintaining positive work environments, defines her as a dynamic and empathic HR professional.

Education: Bachelor of Arts, Organizational Communications – University of North Carolina at Charlotte

Certifications: SHRM-CP

IMPLEMENTATION

Christi Conerly

Christi Conerly

Implementation Manager

Christi loves being a part of the Crescent family and helping to provide excellent service to our clients.

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Christi has over 10 years of payroll experience with most of those years being within Implementation. She was born and raised in Marrero, LA and graduated from Cameron University in Lawton, Oklahoma with a Business Administration Degree. She currently lives in Kentwood with her husband, Brett and two of her three kids. Christi enjoys traveling, especially visiting her oldest daughter in Tampa.

Lonnie Celestin

Lonnie Celestin

Sr. Ben Admin/ Sr. Implementation Specialist

Lonnie graduated from Academy of Our Lady in Marrero and attended the University of Louisiana at Lafayette pursuing a degree in Psychology.

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She is a natural born New Orleanian who enjoys her city for everything it has to offer, especially it’s amazing food! Lonnie is a mom to a dog named Molly and a cat named Stormi. In her spare time, she enjoys gardening, home renovations, and decorating. She is also passionate about real estate and has been flipping houses for the past 10 years, which has provided her with superior attention to detail that clients always appreciate. Lonnie is committed to providing unparalleled customer service and is passionate about creating meaningful customer experiences.

Casey Neely

Casey Neely

Sr. Implementation Specialist

Casey brings 15+ years of customer service, administration, and human resource experience to Crescent.

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Originally from Texas, she moved to the New Orleans area after completing her MBA to begin building her career and broadening her knowledge base. What she didn’t know is that Payroll, and Implementation specifically, would become her passion. She truly enjoys working with our clients to find the most effective ways to improve their payroll related processes so that they can utilize their newfound free time for other needs. Casey’s favorite hobbies include reading, boating, fishing, jigsaw puzzles and eating as much Tex-Mex as possible.

Kristi Lawrence

Kristi Lawrence

Trainer and Demo Specialist

Kristi has over 22 years experience in payroll products and services with a consistent focus on service and client development.

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She is passionate about the client service experience and continually looks for new ways to meet her clients’ needs.  When she is not building strong client relationships, she spends her PTO with her daughter and friends traveling and exploring new cities and cultures. In her down time she enjoys a good book and a cup of tea, binge watching the latest Netflix installment, or exploring the various festivals the city has to offer.

Angela Biery

Angela Biery

Time & Attendance Specialist

Angela has more than 15 years of experience in customer service, training, and implementation.

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Angela’s specialty in Time and Attendance. Born and raised in Louisville, KY where she currently resides just outside of in Spencer County with her two dogs and husband. Angela is a faithful Cardinal fan, L1C4! Mother of 4 kids, one son, and three daughters. She loves college football and music from the 80s and 90s and most of all spending time with her two granddaughters.

Talia Nowland

Talia Nowland

Time and Implementation Specialist

Talia values honesty, attention to detail and quality, when it comes to clients’ needs.

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She strives in building connections and proactively finding innovating ways for clients’ needs. She is a Florida native and graduated from UCF with a Business Administration Degree. She currently lives on the East Coast with her son, husband, and two wonderful dogs. In her spare time Talia enjoys spending time with her family, volunteering, and creating memories.

Stephanie Shreiner

Stephanie Shreiner

Implementation Specialist

Stephanie is thrilled to be part of the Crescent team. She brings with her 10+ years of payroll, human resources, and customer service experience.

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After graduating from American University in 2013 with a BS in Business Administration, Stephanie moved back to her native Pennsylvania where she currently resides with her cat (Winnie) and dog (Herc).  Her hobbies include practicing taekwon-do, volunteering in ESL and animal rescue, and trying new foods. She also enjoys traveling and spending time with loved ones.

SERVICE

Nicole Danna

Nicole Danna

Customer Service Manager

Nicole originally studied at Southeastern Louisiana University to pursue Dental Hygiene, but life had other plans that led her to the payroll world, where she has found a passion for all things payroll related.

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She has been part of the Crescent team for 5 years supporting our clients and leading her team towards excellence. Nicole is recently married to the love of her life, Jonathan which prompted a big move from her hometown in Harvey, Louisiana to grow some roots in Covington, Louisiana. She is a pup mom to her beloved Pomeranian, Jewel; and when Nicole isn’t working, you’ll find her absorbed in a thrilling book, browsing a thrift store for the latest gems, or binge watching the newest Netflix series.

Amber Landry

Amber Landry

Team Lead/ Sr. Mid-Market Specialist

Amber has 15 years of banking and management experience in corporate and non-profit sectors.

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She is a Texas native who moved to Louisiana 16 years ago. Amber is a die-hard Saints fan and enjoys traveling with her family. She currently resides in Laplace with her husband Billy, daughter Kayleigh and their dog Evie. Amber is excited to be a part of the Crescent team and provide our clients with exceptional customer service.

Jennifer Drayovitch

Jennifer Drayovitch

Sr. Client Success Partner

Jennifer brings 14 years of customer service experience and passion to our Crescent team.

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A Pennsylvania native, Jennifer spent 14 years in customer service and retail management with Walgreen’s. Pursuing her career, she relocated to Louisiana and lives in Metairie with fiancé, Bill, and their dog Gumbo. She enjoys reading, fishing, hunting, and backyard grilling with family and friends. Clients can count on Jennifer to provide the high level of customer service they deserve.

Heather Garcia

Heather Garcia

Sr. Client Success Partner

Heather has 13 years of customer service administration and human resource experience.

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Heather is originally from Opelousas Louisiana. After her retirement from the United States Coast Guard, she decided to return home to be close to family. She currently resides in Kenner with her husband Matt, her daughter Camila, and their dog Remington. Her favorite things to do are, spending time with family, traveling, cooking, baking, and being outdoors.

Jay Canova

Jay Canova

Sr. Client Success Partner

Jay was born and raised on the Westbank and wants to help this local business grow.

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Jay graduated with a degree in Theatre from NSU and uses his skills to provide top quality customer service with ease. He and his dog, Ahri, love to spend their days absorbing various forms of media and sampling local cuisine. He is also active in the New Orleans performance community, so keep a lookout for his name in the playbills!

Kaitlyn Hahn

Kaitlyn Hahn

Client Success Partner

Kaitlyn has been in the customer service industry for 8 years. She is motivated to satisfy all customer needs to the fullest.

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A native to New Orleans, Kaitlyn lives locally with her 2 fur babies. Her hobbies include fishing, gaming, and cooking. She enjoys traveling and spending quality time with the people around her. Kaitlyn has a passion for building relationships with clients to ensure they are well taken care of.

Aramis Gaudet

Aramis Gaudet

Team Lead/ Sr. Mid-Market Specialist

Aramis prides herself on providing excellent customer service with over 5 years of experience in the payroll industry.

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She was born in New Orleans and raised in Kenner. A proud alumna of Grace King High School, she pursued business at the University of New Orleans. Currently, she lives in Metairie with her husband and two children, Dominic and Maya. She enjoys volunteering her time at her son’s school as the Gala Treasurer and serving on various committees. Staying updated on the latest Netflix shows is one of her hobbies, and she also finds joy in planning her next Disney trip.

Emily LeBoeuf

Emily LeBoeuf

Managed Payroll Specialist

Emily looks forward to providing quality customer service for Crescent.

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Emily currently lives in Metairie, Louisiana with her wife. She loves animals and currently has a dog named Squid and a cat named Monstah as well as many fish and hermit crabs. She enjoys hanging out with family, taking care of her animals, and going camping when she can.

Rebecca Green

Rebecca Green

Sr. Client Success Partner

Rebecca was born and raised in Marrero. She graduated from Cabrini High School and has over 5 years providing excellent customer service.

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She currently resides in Old Harvey with her wife, Hannah, and their golden retriever, Koda. She loves being a homebody and binge-watching shows, as well as spending quality time with her family members.

Natalie Wolfe

Natalie Wolfe

Sr. Client Success Partner

Natalie was born and raised in Gretna. She graduated from Loyola University and has over 5 years of providing exceptional customer service.

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Natalie graduated from Haynes Academy for Advanced Studies in Metairie and later went to Loyola University where she pursued an education in business and mass communication. She loves animals and has two dogs named Chloe and Demi. Natalie loves cooking, crafting and spending time with friends and family in her free time. She also enjoys sailing and fishing with her family.

Claire Huck

Claire Huck

Client Success Partner

Claire is committed to delivering exceptional client support with over four years of experience in customer service.

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Born and raised in Rochester, Minnesota, Claire moved down the Mississippi River to attend Saint Louis University in St. Louis, Missouri, where she met her husband, Zach. His New Orleans roots eventually drew her even further south on the Mississippi River, where she now enjoys life in the Crescent City. Claire has loved immersing herself in the city’s vibrant culture and diverse culinary scene. In her free time, she enjoys baking, puzzling, traveling, caring for her collection of plants, and spending time with family and friends.

TAX

Beth Schaeffhold

Beth Schaeffhold

Tax Manager

Beth has more than 35 years’ experience and loves sharing her knowledge with clients.

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She has spent the last 23 years providing payroll services and is excited about sharing her knowledge and experience with the team here at Crescent. Beth was born and raised in New Orleans. She grew up in Mid City and now resides in Lakeview. Beth graduated from St. Mary’s Dominican High School. She attended the University of New Orleans where she studied Business Administration. Beth also loves to travel abroad during her time off and looks forward to her next adventure.

Holley Arcement

Holley Arcement

Sr. Tax & ACH Analyst

Holley brings 17+ years of payroll and Human Capital Management experience to Crescent.

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She is devoted to providing the ultimate client experience.  Holley was born in Georgia but has spent most of her life in the New Orleans/Baton Rouge area and is a huge LSU Tiger fan. Holley has been married for 26 years and has 3 grown children. Holley enjoys reading, working out, and spending time goading her children for grandchildren!

SALES

Richelle Chategnier

Richelle Chategnier

Senior Sales Representative

Richelle enjoys getting to know her customers and making sure their needs are met.

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Richelle has almost 10 years of experience in sales and customer service. She graduated from University of Nevada, Las Vegas, with a degree in Political Science. She looks forward to continuing to grow her career with Crescent. Richelle was born in California and has lived all over the country. She finally has found a place to plant roots here in Metairie, LA with her three fur babies.

Ryan Milioto

Ryan Milioto

Sales Representative

Ryan joins us with over 20 years of experience in Sales and Customer Service.

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He is successful at identifying client needs and providing creative solutions with a positive, customized client experience. A native of LaPlace, Ryan currently resides in Metairie with his spouse, Raquel, and their two beautiful children, Lily and Bennett. In his spare time, Ryan enjoys running, cycling, and playing golf, but most importantly, he enjoys spending time with his children. He helps coach his son’s baseball team, cheers his daughter on at dance competitions, and volunteers with the Men’s Club at his children’s school.

Jack Fitzpatrick

Jack Fitzpatrick

Sales Representative

Jack Fitzpatrick was born and raised in New Orleans, Louisiana.

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After graduating from the University of Louisiana at Lafayette, Jack cut his teeth in the payroll industry working for ADP as an outside sales representative. Jack focuses most of his time analyzing his clients’ processes and incorporating the solutions that we offer at Crescent. In his free time, he enjoys cooking, Hunting, and fishing.

Michael O’Regan

Michael O’Regan

Sales Representative

Michael brings over 20 years of sales and customer service experience to the Crescent family as the Baton Rouge Sales Consultant.

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He has proven experience in identifying challenges and providing solutions to help business owners improve efficiencies through leveraging technology. He enjoys cultivating and maintaining long-lasting relationships that are mutually beneficial. A native of LaPlace, Michael graduated from LSU and resides in Baton Rouge with his wife, Kathleen, and two daughters. When he’s not working, Michael enjoys spending time with his girls, cooking for his friends and family and volunteering at his church.

Cameron Crozier

Cameron Crozier

Sales Representative

Cameron was born and raised in New Orleans, Louisiana. He graduated from Jesuit High School and went on to play football at the University of South Alabama.

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Later, he earned a Finance degree from Louisiana State University. Cameron discovered a passion for sales prior to entering the workforce, where he has successfully worked for three years and could not be more excited to further his career at Crescent.

In addition to his professional pursuits, he enjoys coaching football at his alma mater, Christian Brothers, and baseball at the Carrolton playground, sharing his love for sports with the next generation.

MARKETING

Cheyenne Green

Cheyenne Green

Sales and Marketing Specialist

A proud Louisiana native, Cheyenne grew up on the Westbank and brings over 14 years of dedicated customer service experience to our team.

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She still calls the Westbank home, where she lives with her husband, Beaux, their son, Waylon, and two playful pups, Elu and Cypress. Cheyenne is a graduate of Academy of Our Lady and studied Biology at the University of New Orleans, later pursuing a minor in American Sign Language at Delgado Community College.

Beyond her professional skills, Cheyenne has a passion for coaching, having spent years guiding young athletes to achieve their full potential in gymnastics. In her free time, she loves crafting, exploring the outdoors, traveling to new places, and cherishing every moment spent with family.

ADMINISTRATION

Courtney Hunter

Courtney Hunter

Integrations Specialist

Courtney has 13+ years of payroll industry, customer service, and professional training experience.

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Courtney graduated from Boise State University with a bachelor’s degree in business and communication. She enjoys spending as much time as possible outdoors and with her family.

Jason Ward

Jason Ward

Project Controls Specialist

Jason is a New Orleans native, born and raised. He brings over 10+ years of customer service and managerial experience in the hospitality industry.

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When not at work, Jason enjoys rooting for the Tigers on Saturday and the Saints on Sunday.

Christy Lama

Christy Lama

In memory of, always with us

Our mission

To help business leaders and employees achieve greater balance, fulfillment, and relationships with work.

balance

contact us

2450 Severn Ave. Suite 300
Metairie, LA 70001
p: 504.301.3318
f: 504.434.4748 (eFax)
sales@crescent-payroll.com

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members of

  • American Payroll Association
  • Jefferson Chamber of Commerce Preferred Payroll Provider
  • Greater New Orleans Executives Association
  • Small Business Alumni
  • Entrepreneurs Organization
Inc. 5000
BBB Accredited Business
Jefferson Chamber
Goldman Sachs 10,000 Small Businesses
Entrepreneurs' Organization
2021 LSU 100 Honoree
2021 LSU 100 Honoree
American Payroll Association
Greater New Orleans Executive Assoc