Make a difference today for a better tomorrow

Empowering employees. Impacting lives.

impact

We are passionate people who are passionate about people.

As a business leader, you know that empowering your people is the most meaningful investment you can make. It creates a ripple effect. The kind of effect you can see and feel throughout your office, client meetings and customer interactions, and within your community. It’s the kind of ROI that drives business growth and upholds the best of who we are as people.

Our goal is to support you with tools that lead to this kind of empowerment and growth, because it’s a philosophy we live by as well.

We believe that when you do the little things well, it leads to great results.

Our history

The company was founded in May 2011. Its founder, Sanders Offner, spent many years prior to starting Crescent with a national payroll firm where he learned the business and gained the skills to build his own bureau. Starting out in the closet of his house, Sanders worked hard to build a solid infrastructure centered around great customer service and relationships with his clients.

As the company grew Sanders knew that he needed help in getting all the pieces aligned to have a flourishing Bureau. He added a business partner, Justin Farrae, in 2013. Justin had a great sales career at Paychex before joining Sanders and was able to instantly add value to building the company. Sanders and Justin had one goal in mind and that was to create, implement, and execute a proven process to ensure the future success of Crescent.

Our location and markets served

Headquartered in Metairie, LA, Crescent serves small to large-sized businesses in Louisiana and the Gulf Coast Region in addition to clients throughout the United States.

Meet our passionate, savvy, and trusted team.

LEADERSHIP

Sanders Offner

Sanders Offner

President/Owner

Sanders’s goal is to create a flourishing business while building solid relationships.

read more

He has over 17 years of payroll experience working with companies of all sizes. Payroll consulting, coaching business owners on how to outsource Non-Revenue Generating tasks and helping to streamline important business processes is a vision Sanders continues to follow throughout his career. He was born and raised in New Orleans and currently resides in Metairie with his wife Kristin Landry Offner and their three daughters Emma, Ali, and Molly. Sanders graduated from Jesuit High School and LSU.

Justin Farrae

Justin Farrae

Vice President/Owner

Justin enjoys working with clients to reduce costs and focus on growing their business.

read more

Justin has been in the payroll industry for 10 years. He’s a lifelong New Orleans native and graduated from Brother Martin High School and LSU with a degree in Psychology. He resides in Metairie with his wife Joy Scheyd Farrae and children Connor, Caleb, Quinn, and Keely.

Jennifer France

Jennifer France

Operations Manager

Jennifer believes in excellent service and building lasting client partnerships.

read more

She has over 23 years of service industry experience with 15 years in payroll. She graduated with a degree in General Business Administration from Our Lady of Holy Cross College. Jennifer was raised in Franklinton. She currently resides in Luling with her husband Bryan France.

Greyson Reno

Greyson Reno

Director of Sales

Grey’s passion at Crescent is to help businesses take care of their most important asset: their people. 

read more

Grey has over seven years of experience in payroll, HCM, and 401k consulting. He has worked with businesses of all different sizes to streamline their internal processes and strives to deliver a memorable experience for every client. Grey is originally from Gulfport, Mississippi, and holds a Business degree with an HR emphasis from Ole Miss. 

EMPACT HR

Philip Carrillo, SHRM-SCP, MBA

Philip Carrillo, SHRM-SCP, MBA

Director HR Services

Philip began his 11-year Human Resource career in HR Project Management and Recruiting

read more

Specializing in the legal tech sector, working for startups that were listed among Forbes’ Fastest Growing Companies. Philip has managed human capital operations in almost all 50 states and in parts of Europe. His experience ranges from compliance to leadership coaching. After achieving his MBA from Tulane University in 2019, Philip transitioned from in-house Director roles to consulting, where he focuses on helping managers understand, document, and augment productivity and visibility through Performance Management, MVV integration, and Professional Development. Compliance remains a cornerstone of his strategic assistance to companies that want to scale carefully and smartly.

 Connor Boleware

Connor Boleware

HR Advisor

Connor is an HR professional with a passion for creating solutions that benefit people as well as business.

read more

He brings to Crescent and empact hr a wealth of experience in the healthcare / hospital space, where he managed recruiting and vetting, onboarding, offboarding, compensation, FMLA, discipline, reengineered and systematized a performance management program for a 200-person organization, the employee life cycle, HR systems, and more.

He is a learner; he focuses daily on broadening his experience and expertise so he can have greater impact on his clients. His interests range from reading, researching health and nutrition, learning more about nature and sustainability, cooking, exercise, and connecting (or is engaging a better word) with people.

Alex Vial

Alex Vial

HR Advisor

Alex obtained his Bachelor of Science in Business Administration, with a focus in Human Resource Management from The University of New Orleans.

read more

He has worked in a variety of industries, including not-for-profit organizations, Telecommunications/IT, and Solar/Renewables. He has focused on human resource and legal compliance for companies operating in multiple states, Professional Development and employee trainings, employee engagement, onboarding, offboarding, and conflict resolution. A Metairie native and graduate of Holy Cross, Alex and his wife live with their dog, four cats, and two ferrets. He enjoys cooking, reading, and competing in Brazilian Jiu-Jitsu.

IMPLEMENTATION

Christi Conerly

Christi Conerly

Implementation Manager

Christi is excited to be a part of the Crescent team and to help provide top notch service.

read more

Christi has 15 years in the service industry with 8 of those specific to payroll. She was born and raised in Marrero and graduated from Cameron University in Oklahoma with a Business Administration Degree. She currently lives in Kentwood with her husband, Brett and their three kids. Christi loves camping with her extended family, watching LSU, and traveling with her daughter’s softball team.

Angela Biery

Angela Biery

Implementation Specialist

Angela has more than 15 years of experience in customer service, training, and implementation.

read more

Angela’s specialty in Time and Attendance. Born and raised in Louisville, KY where she currently resides just outside of in Spencer County with her two dogs and husband. Angela is a faithful Cardinal fan, L1C4! Mother of 4 kids, one son, and three daughters. She loves college football and music from the 80s and 90s and most of all spending time with her two granddaughters.

Lonnie Fino

Lonnie Fino

Implementation Specialist

Lonnie graduated from Academy of Our Lady in Marrero and attended the University of Louisiana at Lafayette pursuing a degree in Psychology.

read more

She is a natural born New Orleanian who enjoys her city for everything it has to offer, especially it’s amazing food! Lonnie is a mom to a dog named Molly and a cat named Stormi. In her spare time, she enjoys gardening, home renovations, and decorating. She is also passionate about real estate and has been flipping houses for the past 10 years, which has provided her with superior attention to detail that clients always appreciate. Lonnie is committed to providing unparalleled customer service and is passionate about creating meaningful customer experiences.

Courtney Huling

Courtney Huling

Integrations Specialist

Courtney has worked with an extensive variety of client sizes and industries.

read more

Courtney has 8 years of customer service and professional training experience. She has spent the last 4 years in payroll implementation. Courtney graduated from Boise State University with a Bachelor’s degree in business and communication. She enjoys spending as much time as possible outdoors and with her family.

Kristi Lawrence

Kristi Lawrence

Implementation Specialist

Kristi has over 22 years experience in payroll products and services with a consistent focus on service and client development.

read more

She is passionate about the client service experience and continually looks for new ways to meet her clients’ needs.  When she is not building strong client relationships, she spends her PTO with her daughter and friends traveling and exploring new cities and cultures. In her down time she enjoys a good book and a cup of tea, binge watching the latest Netflix installment, or exploring the various festivals the city has to offer.

Casey Neely

Casey Neely

Implementation Specialist

Casey brings 15+ years of customer service, administration, and human resource experience to Crescent.

read more

Originally from Texas, she moved to the New Orleans area after completing her MBA to begin building her career and broadening her knowledge base. She has since married, gained two stepdaughters, and one son. Casey’s favorite hobbies include reading, boating, fishing, and eating as much Tex-Mex as possible.

Talia Nowland

Talia Nowland

Implementation Specialist

Talia has experience in providing excellent customer service, training, and implementation service.

read more

She strives in building connections and proactively finding innovating ways for clients’ needs. She is a Florida native and graduated from UCF with a Business Administration Degree. She currently lives on the East Coast with her husband and two dogs, Bandit and Ruby. In her spare time Talia enjoys spending time with her family, volunteering, and escaping reality at amusement parks.

Jason Ward

Jason Ward

Implementation Specialist

Jason is a New Orleans native, born and raised. He brings over 10+ years of customer service and managerial experience in the hospitality industry.

read more

When not at work, Jason enjoys rooting for the Tigers on Saturday and the Saints on Sunday.

SERVICE

Nicole Danna

Nicole Danna

Customer Service Manager

Nicole has over 6 years experience providing quality customer service.

read more

Born and raised in New Orleans, she graduated from Academy of Our Lady and lives at home with her twin sister Natalie, mom, dad & their two dogs Jewel and Pheobee. Nicole enjoys spending time with family and friends and loves to binge watch Netflix on her down time! She loves being around water and her dream vacation is to go to Bora Bora.

Jay Canova

Jay Canova

Client Success Partner

Jay was born and raised on the Westbank and wants to help this local business grow.

read more

Jay graduated with a degree in Theatre from NSU and uses his skills to provide top quality customer service with ease. He and his dog, Ahri, love to spend their days absorbing various forms of media and sampling local cuisine. He is also active in the New Orleans performance community, so keep a lookout for his name in the playbills!

Aramis Gaudet

Aramis Gaudet

Mid-Market Client Success Partner

Aramis was born in New Orleans and raised in Kenner where she graduated from Grace King High School.

read more

She currently resides in Metairie with her husband, Daniel, their son, Dominic, and daughter, Maya. She enjoys reading, catching up on the latest shows on Netflix and travelling annually to Disney World.

Rebecca Green

Rebecca Green

Client Success Partner

Rebecca was born and raised in Marrero. She graduated from Cabrini High School and has over 5 years providing excellent customer service.

read more

She currently resides in Old Harvey with her wife, Hannah, and their golden retriever, Koda. She loves being a homebody and binge-watching shows, as well as spending quality time with her family members.

Emily LeBoeuf

Emily LeBoeuf

Client Success Partner

Emily looks forward to providing quality customer service for Crescent.

read more

Emily currently lives in Metairie, Louisiana with her wife. She loves animals and currently has a dog named Squid and a cat named Monstah as well as many fish and hermit crabs. She enjoys hanging out with family, taking care of her animals, and going camping when she can.

Amber Landry

Amber Landry

Mid-Market Client Success Partner

Amber has 15 years of banking and management experience in corporate and non-profit sectors.

read more

She is a Texas native who moved to Louisiana 16 years ago. Amber is a die-hard Saints fan and enjoys traveling with her family. She currently resides in Laplace with her husband Billy, daughter Kayleigh and their dog Evie. Amber is excited to be a part of the Crescent team and provide our clients with exceptional customer service.

Jennifer Dufrene

Jennifer Dufrene

Client Success Partner

Jennifer brings 14 years of customer service experience and passion to our Crescent team.

read more

A Pennsylvania native, Jennifer spent 14 years in customer service and retail management with Walgreen’s. Pursuing her career, she relocated to Louisiana and lives in Metairie with fiancé, Bill, and their dog Gumbo. She enjoys reading, fishing, hunting, and backyard grilling with family and friends. Clients can count on Jennifer to provide the high level of customer service they deserve.

Heather Garcia

Heather Garcia

Client Success Partner

Heather has 13 years of customer service administration and human resource experience.

read more

Heather is originally from Opelousas Louisiana. After her retirement from the United States Coast Guard, she decided to return home to be close to family. She currently resides in Kenner with her husband Matt, her daughter Camila, and their dog Remington. Her favorite things to do are, spending time with family, traveling, cooking, baking, and being outdoors.

Natalie Wolfe

Natalie Wolfe

Client Success Partner

Natalie was born and raised in Gretna. She graduated from Loyola University and has over 5 years of providing exceptional customer service.

read more

Natalie graduated from Haynes Academy for Advanced Studies in Metairie and later went to Loyola University where she pursued an education in business and mass communication. She loves animals and has two dogs named Chloe and Demi. Natalie loves cooking, crafting and spending time with friends and family in her free time. She also enjoys sailing and fishing with her family.

TAX

Beth Schaeffhold

Beth Schaeffhold

Tax Manager

Beth has more than 35 years’ experience and loves sharing her knowledge with clients.

read more

She has spent the last 23 years providing payroll services and is excited about sharing her knowledge and experience with the team here at Crescent. Beth was born and raised in New Orleans. She grew up in Mid City and now resides in Lakeview. Beth graduated from St. Mary’s Dominican High School. She attended the University of New Orleans where she studied Business Administration. Beth also loves to travel abroad during her time off and looks forward to her next adventure.

Holley Arcement

Holley Arcement

Tax Analyst

Holley brings 17+ years of payroll and Human Capital Management experience to Crescent.

read more

She is devoted to providing the ultimate client experience.  Holley was born in Georgia but has spent most of her life in the New Orleans/Baton Rouge area and is a huge LSU Tiger fan. Holley has been married for 26 years and has 3 grown children. Holley enjoys reading, working out, and spending time goading her children for grandchildren!

SALES

Richelle Chategnier

Richelle Chategnier

Senior Sales Representative

Richelle enjoys getting to know her customers and making sure their needs are met.

read more

Richelle has almost 10 years of experience in sales and customer service. She graduated from University of Nevada, Las Vegas, with a degree in Political Science. She looks forward to continuing to grow her career with Crescent. Richelle was born in California and has lived all over the country. She finally has found a place to plant roots here in Metairie, LA with her three fur babies.

Lizzy Culotta

Lizzy Culotta

Direct Sales Assistant

Lizzy is locally from Louisiana and is an accomplished individual with 10+ years of strong business development and sales skills.

read more

She has strong verbal and written communication skills, organizational skills, and interacts effectively with customers and co-workers. Her passion is golf, cooking and spending time with her family. She currently resides in Metairie with her husband and 3 beautiful children.

Jack Fitzpatrick

Jack Fitzpatrick

Sales Representative

Jack Fitzpatrick was born and raised in New Orleans, Louisiana.

read more

After graduating from the University of Louisiana at Lafayette, Jack cut his teeth in the payroll industry working for ADP as an outside sales representative. Jack focuses most of his time analyzing his clients’ processes and incorporating the solutions that we offer at Crescent. In his free time, he enjoys cooking, Hunting, and fishing.

Hara Hart

Hara Hart

Sales Representative

Hara graduated from the University of Arkansas with a bachelor’s degree and has over 2 years of experience in the HCM industry.

read more

Hara’s passion for helping businesses reach their goals comes from growing up in a family who owns their own business. She understands the challenges that all businesses face and demonstrates empathy while providing knowledge to help companies HCM departments become efficient. Hara is passionate about educating business owners on the tools and resources needed to achieve their goals and is excited to expand her knowledge with Crescent. 

Hara grew up in Southeast Arkansas and resides in Houston, TX.

Ryan Milioto

Ryan Milioto

Sales Representative

Ryan joins us with over 20 years of experience in Sales and Customer Service.

read more

He is successful at identifying client needs and providing creative solutions with a positive, customized client experience. A native of LaPlace, Ryan currently resides in Metairie with his spouse, Raquel, and their two beautiful children, Lily and Bennett. In his spare time, Ryan enjoys running, cycling, and playing golf, but most importantly, he enjoys spending time with his children. He helps coach his son’s baseball team, cheers his daughter on at dance competitions, and volunteers with the Men’s Club at his children’s school.

MARKETING

Cheyenne Green

Cheyenne Green

Marketing Director

Cheyenne has 12+ years in providing quality customer service.

read more

Cheyenne is a New Orleans native born and raised on the Westbank where she and her husband still reside with their 4-legged babies – two dogs, a sugar glider, and two turtles. They welcomed their first 2-legged baby into the family Waylon in May of 2022. Spending many years coaching young men and women to reach their potential in gymnastics, she enjoys sports and spending time outdoors in the fresh air. Cheyenne is a graduate of the Academy of Our Lady and attended the University of New Orleans majoring in Biology and Delgado majoring in Sign Language.

ADMINISTRATION

Willieka Moore

Willieka Moore

Office Manager

Willieka is excited to be part of the Crescent team and brings over 5+ years of customer service and administrative experience.

read more

Willieka was born and raised in Chicago where she grew up on the Southside and graduated from Kenwood Academy High School. Willieka graduated with Bachelor’s in Marketing and International Business and had the opportunity to study internationally in London, Rome, and Madrid. During her time off, she enjoys traveling and exploring new cultures and is always looking forward to her next adventure.

Christy Lama

Christy Lama

In memory of, always with us

Our mission

To help business leaders and employees achieve greater balance, fulfillment, and relationships with work.

balance

contact us

2450 Severn Ave. Suite 300
Metairie, LA 70001
p: 504.301.3318
f: 504.434.4748 (eFax)
sales@crescent-payroll.com

members of

  • American Payroll Association
  • Jefferson Chamber of Commerce Preferred Payroll Provider
  • Greater New Orleans Executives Association
  • Small Business Alumni
  • Entrepreneurs Organization