Crescent Technology Solutions: Who We Are

As part of the Crescent Payroll Solutions family, Crescent Technology Solutions exists to provide streamlined, high-level technology support for HR and benefits teams. Our mission is to help businesses navigate the complexities of benefits administration and systems integration with clarity, confidence, and expert guidance.

We saw a growing gap in the market: HR and benefits platforms were getting more powerful—but also more complex—while internal teams were expected to “figure it out” on their own. Crescent Technology Solutions was created to bridge that gap and be the dedicated, expert-level technical resource our clients need.

What We Do

We specialize in end-to-end technical support for benefits administration and related systems, including:

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Ben Admin Building & Support

Tailored setup and ongoing management of benefits administration platforms, including:

System configuration based on your eligibility rules and plan designs
Implementation support and testing
Ongoing updates, maintenance, and troubleshooting

Our goal is to ensure your platform is accurate, efficient, and easy for your team to use.

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Carrier Connections & EDI Support

We manage the data connections that keep your benefits running smoothly, including:

Building and maintaining carrier and vendor file feeds
EDI mapping, testing, and error resolution
Monitoring data integrity between HRIS, payroll, and carriers

We handle the technical details so your enrollments and changes flow reliably from system to system.

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Single Projects

Need help with a specific initiative? We offer targeted support for one-off projects, such as:

New system implementations
System clean-up or data validation
File or integration audits
Transition support between platforms or vendors

You get expert help exactly when and where you need it—without long-term commitments.

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Custom Tech Consulting

Every business is different. We provide scalable, consultative support for unique technology needs, including:

Solutions design and process mapping
Systems integration strategy
Platform optimization and best-practice recommendations

We partner with you to align your technology with your processes, people, and long-term goals.

Meet our Crescent Technology Solutions leadership.

Sanders Offner

President/Owner

Sanders’s goal is to empower his team to be great leaders, build lasting relationships, and if those things happen the business will continue to be growing and successful.

Scott Francingues

Partner/Benefits Technology Specialist

Scott is born and raised in New Orleans graduating from Jesuit High School and LSU. He has over 25 years in the Employee Benefits space both as a producer and as a benefits technology Specialist.