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Performance Reviews That Actually Work

Performance Reviews That Actually Work

nFor most employees (and if we’re honest, most managers), performance reviews are about as welcome as a trip to the dentist. Once a year, a form is dusted off, vague feedback is delivered, and everyone checks the box and moves on. But in a workplace that values...

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Understanding and Shaping Workplace Culture

Understanding and Shaping Workplace Culture

Workplace culture is often described as “how things are done around here.” But what does that really mean? It’s more than just a mission statement or a set of company values—it’s the lived experience of employees every day. Workplace culture is shaped by leadership,...

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Handling Tough Conversations in the Workplace

Handling Tough Conversations in the Workplace

No one enjoys having difficult conversations, but as a business owner or manager, addressing tough workplace issues is a necessary part of leadership. Whether it’s discussing poor performance, handling behavioral concerns, or delivering bad news, avoiding these...

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Handling Employee Complaints

Handling Employee Complaints

Handling employee complaints effectively is critical for maintaining a healthy and productive workplace, especially in smaller organizations where employees frequently form tight bonds. When personal and professional lines blur, employers must address concerns in a...

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